COVID-19 - Family Hearing Center Big Island
family hearing center logo

Family Owned And Operated Since 1980

Hilo

Kailua-Kona

family hearing center logo

Family Owned And Operated Since 1980

Hilo

Kailua-Kona

family hearing center logo

Family Owned And Operated Since 1980

Hilo

Kailua-Kona

COVID-19 Update for Our Valued Patients

What We At Family Hearing Centers Are Doing To Protect Your Health:

We have implemented several new policies and procedures, which follow recommendations from the U.S. Centers for Disease Control and Prevention (CDC)

We are in constant communication with our employees to reinforce our sanitization safety procedures in both patient-facing and employee-only areas. We are sanitizing high-traffic public areas at an increased frequency.

  • Hand sanitizers are located throughout our facilities. Sanitizers are refilled and checked
  • Public touch points, such as door handles are cleaned multiple times
  • In addition to our world-class standards of instrument sterilization, disinfection and clinical cleanliness, we are also committed to disinfecting anything regularly affected by the human touch. Every commonly-touched surface will be disinfected throughout the day.

All our clinics have implemented hand washing and sanitizing procedures to take place multiple times during each employee’s shift.

  • All employees are instructed each day on correct hand sanitizing
  • Our administrative and phone support team is operating under our contingency plan and working
  • Clinical employees are instructed to wash hands before and after every patient
  • Proper procedures are posted in all employee-only work area.

At Family Hearing Centers, we believe in our personal role and responsibility to prioritize both the health & wellbeing of our patients, and the Hearing Specialists that continue to provide care and aloha for each and every one of you. To provide you with a safe place for your Hearing Health Care, and playing a constructive role in supporting the local health officials and government leaders as they work to contain the virus, as a part of our personal Mission and Values.

YOUR TOP RATED & NEW FAVORITE HEARING SPECIALIST IN HILO AND KAILUA-KONA, HI...
I was very impressed by the quality of the care and the exemplary service that I and my family received! I highly recommend them! They use a variety of tests and spend the time to explain everything to you and they answer your questions very patiently! Mahalo!!! - Barony barony hawaii 5 star review
Came in yesterday for my mother due to an ad invite for a new hearing device and instead got more than we came for, a thorough ear/hearing tests and insurance options expert advice without sales pitch hint. Dr. Wesley Nakamura's patience and knowledge made us feel comfortable and he genuinely wants to help us, putting our best interest first. Neat and clean office with super friendly staff! Too bad Yelp only got 5 stars when I could easily give it a 10! Thank you Wes and the staff !!! Aloha! - Andy andy hawaii 5 star review
I took a hearing test there and had the best experience ever! Dr. Nakamura is really generous, friendly, and heartwarming. He made sure if I felt comfortable when I am in the small room for the hearing test. He knows well with hearing aids and he fixed feedback of my hearing aid like in 5 minutes. The feedback bothered me for a long time but it got so much better. He speaks Japanese very well, too. I would definitely come back to here if I ever get a problem with my hearing aids. Thank you so much!! - Manae mane hawaii 5 star review
*The reviews listed are from actual patients of our Audiology office. Individual results may vary. Reviews are not claimed to represent results for everyone.
5 star google review
5 star yelp review
5 star facebook reviews
hilo hi hearing aid dispensers
Our Hilo Office
417 Kilauea Ave. Suite B-7
Hilo HI 96720

Phone: 808.935.2008

Hours:
Mon - Fri: 8:00am - 4:30pm

Click For Directions

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Our Kailua-Kona Office
Kuakini Tower
75-5722 Kuakini Highway, Suite 107
Kailua Kona, HI 96740

Phone: 808.329.8300

Hours:
Mon - Fri: 8:00am - 4:30pm

Click For Directions

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