Hawaii Hearing Specialists: Our Story
I would like to thank you for allowing me the opportunity to show you how it is possible to change your life with better quality hearing care from our Hawaii Hearing Specialists.
It was over 40 years ago when I fit one of my very first patients with hearing aids: my grandfather, Earl Wohlers. It changed both his and my life!
His hearing improved significantly. He could understand his minister at church, his friends, and most importantly, his family. I couldn’t think of anything more important to anyone than the ability to communicate and enjoy life with properly functioning hearing.
I was blessed with the opportunity to give my grandfather something that had incredible value. I fit him with the best hearing aids available at that time and cleaned and checked his instruments regularly. It was because of him that I developed one of our company’s most important core beliefs: value.
I have done everything in my power to demonstrate the greatest value for our patients. I strive to give our patients confidence, not only to purchase a quality product but also in knowing that they will enjoy hassle-free benefits for the lifetime of their hearing instruments.
Value and continued care are my most important goals because I have seen the negative effects on patients who have purchased inferior products with very little to no follow-up and continued service. These services are essential to the proper functioning of hearing aids that live in an ear that is alive with ear wax, dry skin, and high moisture. In many cases, a lack of follow-up care leads to continued poor hearing and many patients are unable to benefit from their purchase and many cannot use their devices after just a few months. This is entirely preventable, and the exact reason that we provide quality continued service to make sure you get the most out of your devices.
I understand that many people don’t know where to go for the best hearing help, and we want you to be happy and feel confident that you have made the right decision. This is why I am pleased to say that many people have found a helpful guide to Family Hearing Center through our reputation. Our patients have elected our practice for Hawaii’s Best-People’s Choice Award (Star Advertiser) for 13 years straight.
I also want to give you a personal guarantee that your hearing aid will be tested independently of manufacturer software using Free Field and Speech Mapping to ensure that you receive the best hearing possible. This testing also serves to reassure you that our highly trained specialists have made the correct and proper choice in hearing device(s) and accessories.
Additionally, you will never leave our office without your next appointment. Whether it’s for maintenance services, cleaning, inspection or adjustment, this practice confirms that you will enjoy the best hearing possible for the life of your hearing aids.
We would be honored to provide you with specialized care for your hearing needs and give you the individualized care that you deserve. This is the same care and attention that I gave to one of my most important family members: my grandfather.
Randy Wohlers, BC-HIS
President & Founder, Family Hearing Center